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About Claims.co.uk

Claims.co.uk works in conjunction with National Accident Helpline and National Accident Law to provide free injury guidance to those who have suffered an injury that wasn’t their fault. We have over 10 years’ experience in personal injury and medical negligence, providing vital information to those who have unfortunately suffered an injury through no fault of their own.

Claiming compensation can help people who have suffered an injury receive the money they deserve for their pain and suffering, and to recover costs such as medical expenses or lost earnings due to time off work. Via our site, you can get in touch with a solicitor who will be able to tell you whether your claim is likely to be successful.

You will never be pushed into making a claim if you don’t want to – and just to let you know, if you do choose to go ahead, then National Accident Helpline might pay us a marketing fee for our services.

Most solicitors work on a No Win No Fee* basis, which means that in the event that your claim is unsuccessful, you won’t have to pay anything towards your legal costs. If you do win, your solicitor will take what is known as a success fee. This is never more than 25%, and will be agreed between you and your solicitor before you make the decision to go ahead with a claim.

Personal injury guides

The personal injury claims process can feel a little daunting, and it might even put you off making a claim in the first place. To help make things clear, we’ve put together information around all kinds of injury types, where you can find guidance around claiming for your particular type of case.

We aim to be as clear and straightforward as possible, giving you the facts around claiming without the confusing legal jargon. Beginning the process and understanding the complex terms can feel overwhelming, so we’ve put together these personal injury guides to help you understand the process.

If you still have questions about the process, you can get in touch with a trained legal adviser for free on 0800 234 6438 or fill in this simple, secure form to arrange a callback at a time that’s convenient for you.

We understand that when you get in touch with an adviser or a solicitor, you might like to know how much your claim is potentially worth. Whilst any solicitor is unlikely to be able to give you a concrete response due to every case being unique, they might give a guideline figure based on the details of your accident.

Cold calling policy

Sections of the personal injury claims industry have a bad reputation for harassing potential claimants with unsolicited cold calls – at Claims.co.uk, we have never cold called, and vow never to do so.

When you enter your details on our secure site, your data is stored under strict GDPR guidelines, and a legal adviser will only be in touch with you if you request for them to do so; either by filling in our online form, or by requesting a callback. You will never receive any spam emails, calls or other forms of communication from us, National Accident Helpline or National Accident Law.

Our charity work

When we created Claims.co.uk, we did so with the aim of helping people who need it most – and we continued this philosophy with our charity work. We regularly fundraise and make donations to a range of charities – visit our charity page for more information.

Claims.co.uk company details

Company Name: Claims.co.uk LTD

Registered address: 124 City Road, London, EC1V 2NX

Company Registration Number: 06843986

Other Important Information

*No Win No Fee

  • Although all our cases are handled on a no win no fee basis, other costs could be payable upon solicitors request. These will be fully explained to you before you proceed. Most customers will pay 25% (including VAT) of the compensation they are awarded to their law firm, although this may vary based on individual circumstances. Your solicitor may arrange for insurance to be in place for you to make sure your claim is risk free. Termination fees based on time spent may apply, or in situations such as: lack of cooperation or deliberately misleading our solicitors, or failing to go to any medical or expert examination, or court hearing.
  • *Criminal Injury Claims

  • If you want to make a claim for a criminal injury, you are not required to use the services of a claims management company to pursue the claim. You can submit your claim for free on your own behalf, directly to the Criminal Injury Compensation Authority (England, Wales, and Scotland) or the Criminal Injury Compensation Scheme (Northern Ireland).

When you submit your details, you'll be in safe hands. Our partners are National Accident Helpline (a brand of National Accident Law, a firm of personal injury solicitors regulated by the Solicitors Regulation Authority). They are the UK's leading personal injury service. Their friendly legal services advisers will call you to talk about your claim and give you free, no-obligation advice. National Accident Law may pay us a marketing fee for our services.

By submitting your personal data, you agree for your details to be sent to National Accident Law so they can contact you to discuss your claim.

If you win your case, your solicitor's success fee will be taken from the compensation you are awarded - up to a maximum of 25%. Your solicitor will discuss any fees before starting your case.