Serious Injury Claims

Making a claim following a serious accident

We know that when you contact us following a serious accident, it’s not just about the compensation – it’s also about getting the apology you’re owed and the advice you need.

Of course, compensation can give you the peace of mind that your bills will be covered and that you’ll have money to support you going forward. But more than that, a serious injury claim gives you the opportunity to hold the someone to account for your injury and the impact it’s had on your life.

We make the process of claiming as straight-forward as possible – in fact making a serious accident or injury claim is very similar to a typical personal injury claim.

It starts with you giving us a call on 0800 234 6438, or completing one of our call back forms so that we can get in touch with you.

Then, you’ll get free, tailored advice on your injury and compensation, which will end with us outlining your options and the next steps you can take.

We won’t pressure you into starting a claim, but we’ll let you know if we think you can make one – and, if you’re ready, we’ll put you in contact with a specialist solicitor experienced in handling cases like yours.

Can you claim?

It’s very likely the question you want answered as soon as possible is whether you claim for your accident. Unfortunately, we can’t give a simple answer online, but you can find out by calling us on 0800 234 6438.

If you’re not ready to talk to us, we generally advise that if you answer yes to the questions below, then you might be able to make a claim:

Claiming for a loved one

You might be reading this on behalf of a friend or family member who has suffered a serious injury and is either unable to contact us or isn’t ready to. Don’t worry if that’s the case, we can help you get the answers you need.

Firstly, we’re able to help you start a claim on behalf of somebody else – particularly if your loved one has suffered an injury that’s left them unable to act on their own behalf – such as a head or brain injury – or if they’re under the age of 18.

But even if you’re simply looking for advice for them, we can help you. Please call us for free on 0800 234 6438.

Alternatively, visit our frequently asked questions page on making a claim on someone else’s behalf for more information.

Immediate needs and your compensation

‘Serious injury’ is a broad term to cover so many different types of injuries – ranging from loss of sight, to broken bones, to spinal injuries or even death. Because of this, no two compensation settlements are the same.

However, you can be sure your solicitor will take absolutely everything into consideration so that you’re fairly compensated for the impact your accident and injury have had so far, as well as the effects they might continue to have in the future.

With that in mind, your solicitor will consider:

As part of your claim, your compensation will also likely be divided into three categories – general damages, special damages and immediate needs payments. We’ve outlined some more information on each of these below.

General damages

General damages is a sum of money you’ll receive to cover your ‘pain, suffering and loss of amenity’.

This basically means your compensation is worked out based on any reduction to yours (or a loved one’s) physical, mental or financial capability – so it’s not just restricted to the physical injury itself.

Special damages

Special damages compensation is designed to repay you for the expenses of your injury, including replacing lost earnings, the cost of transport and any equipment you might need.

It also looks at the potential lost wages in the future and things you may have needed to purchase to make your life easier.

Immediate needs

Immediate needs are things considered to be urgent or critical to you now. This type of compensation comes before your final settlement, to help you and your family cover the immediate costs of your injuries.

Immediate needs are awarded on an assessment basis, judged case-by-case – but they’re something your solicitor can help you access if they feel you need financial support before your serious injury claim is settled.

Immediate needs compensation can cover the following things:

Home and transport

Often, the cost of getting to the hospital for treatment and going about your daily life can increase as a result of a serious injury. This is because you may be dependent on others to get you around, or on taxis.

Equally, if you’ve been left unable to work, you may be on Statutory or reduced company sick pay, and this can make it difficult to keep up with rent, mortgage or bill payments.

An immediate needs payment can help cover these expenses while you wait for your case to be settled.

Supporting equipment

This can include payments to cover the cost of mobility scooters or wheelchairs to enable you or your loved one to get around. In this case, it might be that you also need adaptations to your home to make it accessible – this can be included.

Treatment or care

In some cases, additional treatment or care might be needed, and your solicitor can help negotiate this as part of an immediate needs pay-out.

Are you ready to talk?

We know that suffering a serious injury can be very traumatic, and you might be feeling lost, anxious or simply not yourself following your accident.

We want to help – claiming compensation can help you feel like you’re taking back some control in your life. Not only that, it can help you get the acknowledgment and the apology you need while helping you regain some financial independence.

Of course, you might not be ready to chat about what happened to you, but if you are – we’re here to give free advice on how we can help.

How Much Could You Claim?

Does your claim qualify? Get free, no obligation advice!

Or call free on
0800 234 6438

Find out how we handle your details in our privacy policy.

Want free advice? Enter your details and we'll call you back!

How Much Could You Claim?

Does your claim qualify? Get free, no obligation advice!

Or call free on 0800 234 6438

Find out how we handle your details in our privacy policy.