Compensation Claims for Carpal Tunnel Syndrome

What is carpal tunnel syndrome?

Carpal tunnel syndrome (CTS) is a very painful condition which is caused when the ‘median nerve’, which controls feeling and movement in the hand, is compressed. The nerve runs through a passage on the palm side of your wrist called the ‘carpal tunnel’ – hence the name of the condition.

CTS usually happens because of repetitive movements of your hands or wrists, such as:

— Repeated pressure on the base of the palm, over the carpal tunnel
— Use of vibrating tools
— Repeatedly bending the wrist
— Frequently lifting or moving heavy objects

The symptoms can be very uncomfortable, and might include tingling, numbness and weakness in your hands and fingers. It can even stop you from being able to move your hand properly, meaning you’re not able to go to work or take part in sports and hobbies, which can leave you feeling depressed.

And, on top of everything else, it’s not uncommon for carpal tunnel syndrome to flare up in the night, which can affect your sleep.

CTS is common, but we know that doesn’t make it any easier to cope with. If your condition was caused by an employer’s negligence, then a solicitor may be able to help you get the money and support you need.

Carpal tunnel syndrome at work

Work-related carpal tunnel syndrome is all too common – in fact, it’s now legally recognised as an ‘industrial disease’.

Many people don’t realise it at the time, but, by law, your employer has to take reasonable measures to keep you as safe as possible from developing carpal tunnel syndrome, as well as similar conditions like repetitive strain injury.

For example, your employer has a responsibility to:

These are just a few examples, but if you’re suffering from CTS and think your working environment might be the cause, then a solicitor may be able to help you make a claim against your employer.

This sounds scary – but all employers have to take out Employers’ Liability Insurance, so your compensation will be paid by their insurance company, not by them personally. It’s also illegal for you to be treated any differently because of your claim.

You can contact a trained legal adviser for free on 0800 234 6438. You might just be looking for advice or for answers to your questions, so don’t worry if you’re not ready to claim – when you speak to them, they’ll never push you into starting a case.

Legislation to avoid carpal tunnel syndrome

Although carpal tunnel syndrome is common, that doesn’t mean it can’t be avoided. In many cases, accidents can be prevented by following the legislation put in place to keep you safe at work.

Health and Safety (Display Screen Equipment) Regulations 1992: if you work in an office, this sets out rules to make sure your workstation is comfortable and safe – such as by providing an adjustable monitor and ergonomic chair.

Health and Safety at Work Act 1974: sets out a wide range of guidance and codes of practice for employers, to cover all aspects of workplace health and safety.

Manual Handling Operations Regulations 1992: applies to lifting, carrying, pushing or pulling. Employers should assess the risks and take measures to avoid injuries from happening.

Making a carpal tunnel syndrome claim

Starting a compensation claim can seem like a big decision – but the money you receive can really help you get the treatment you need, as well as covering the costs of your injury, such as lost wages.

In most cases, there’s a three-year time limit for making a claim – this usually starts from when you first realised your condition was caused by unsafe work practices. So it’s important to get in touch with an injury solicitor as soon as you can if you think the injury might have been somebody else’s fault.

The first step is to find out whether you can make a claim by speaking to a legal adviser for free on 0800 234 6438. They will ask some questions about your injury, so they can get a better idea of how it was caused and the affect your carpal tunnel syndrome has had on your life.

The legal adviser will never push you into making a claim, but if you decide you’re ready and you give us your permission, they’ll be able to pass you on to a specialist work injury solicitor to help you with your case.

During the claims process, your solicitor will do most of the work on your behalf, but they’ll be on hand to answer any questions. Your solicitor will do their best to make sure you’re covered for all of the impacts CTS has had on your life, as well as the costs it’s caused.

Last updated on: 29th January 2020

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How it works

We know that making a claim can feel daunting. We're here to help with that. When you submit your details, you'll be in safe hands. Our partner is National Accident Helpline – the UK's leading personal injury service. Their friendly legal services advisers will call you to talk about your claim and give you free, no-obligation advice. National Accident Helpline may pay us a marketing fee if you decide to proceed with your case.

If you win your case, your solicitor's success fee will be taken from the compensation you are awarded - up to a maximum of 25%. Your solicitor will discuss any fees before starting your case.

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How Much Could You Claim?

Does your claim qualify? Get free, no obligation advice!

Or call free on 0800 234 6438

Find out how we handle your details in our privacy policy.