Slips, trips and falls

Have you been injured due to a slip, trip or fall?

Slips, trips and falls are all too common, and can happen to you anywhere, at any time. They can sometimes be embarrassing, but in the worst cases they can cause you serious injuries, with symptoms which could affect you for years after the accident.

While in public places, such as supermarkets and bars, or while walking on pavements and footpaths, you have the right to feel safe.

If you’ve suffered a slip, trip or fall because health and safety laws haven’t been followed, we know this can be very difficult to accept.

It’s likely your injury has caused you to have to take time off work or pay medical expenses – on top of everything else, you might be under financial pressure.

We’re here to help you start a claim, so you can get the money you need to support you during your recovery and into the future. You can get in touch with our team on 0800 234 6438, or fill in one of the secure contact forms on this page.


Video providing key information on claiming for an injury caused by a slip, trip or fall, and how many of these claims are settled under a fast-track scheme.

Claiming against your local council

Under the Highways Act 1980, your local council is responsible for making sure any pavements or pathways are well maintained and safe for use. They should do the same for roads, parks and other areas which are open to the public.

Your local council’s responsibilities include:

If you’ve suffered from a slip, trip or fall because of the poor condition of a pavement, you could make a compensation claim against the council to cover the costs of your injury.

Slips and trips in privately owned businesses

Most people visit businesses such as shops, restaurants, bars and supermarkets every day. The people responsible for maintaining those spaces are also responsible for taking measures to make sure you and other customers are safe.

They should follow ‘due diligence procedures’ to keep you safe from harm as far as they reasonably can. If they fail to do so, then accidents can be caused by:

Business owners and managers should make sure any spillages are cleared away as quickly as possible, and that wet floors are signposted in the meantime. They should also keep walkways or aisles clear of obstacles and trip hazards to avoid accidents from happening.

If you do have an accident, we recommend that you gather some information that could help later on with your claim; this includes photos of what caused you to trip, photos of your injury (if visible), contact details of the people responsible for maintaining the area and, if you can, CCTV footage of the incident.

DID YOU KNOW: Any freshly cleaned floor should have a ‘wet floor’ warning sign on display.

Slips, trips and falls at work

Employers have a duty to make sure your work area is kept tidy and clear of obstacles, so that you can feel safe at work. Equally, they should provide training and guidelines to all staff to make sure other members of staff are making the workplace as safe as possible.

Your employer also has a legal duty to avoid accidents from happening – this includes taking measures to avoid slips, trips and falls, and carrying out regular risk assessments.

Slips, trips and falls can happen anywhere, but are especially likely in factories, where packaging or other objects might be left on the floor.

Your compensation

While slipping or tripping may seem like a minor accident, we’ve seen how much of an impact the resulting injuries can have on your life, as well as the lives of those around you. In some cases, the effect on your health and mobility can even be permanent.

While claiming compensation can’t take away what happened to you, it can help you to be more comfortable financially.

For example, compensation can help cover the costs of:

Any injury can be upsetting; and it feels so much worse when someone else is at fault. Your solicitor will also take into consideration any emotional impact that your injury may have had while they work to settle your claim, too.

If you’re thinking of making a compensation claim, or want to know if you do have a claim, get in contact. You can talk to our advisors for free, friendly advice on 0800 234 6438 or by filling in our quick claim form.

How Much Could You Claim?

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0800 234 6438

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How Much Could You Claim?

Does your claim qualify? Get free, no obligation advice!

Or call free on 0800 234 6438

Find out how we handle your details in our privacy policy.