Going into hospital for medical treatment is a highly stressful and worrying experience for anyone, even if everything goes well. To begin with, of course, you’re ill, and on top of this there’s the fact that the treatment and any side effects may well be as unpleasant as the symptoms of the illness itself.
Fortunately, in the vast majority of cases, the staff at both NHS and private premises offer the highest possible levels of treatment, behaving in a caring, competent and conscientious manner. Unfortunately, however, things can sometimes go wrong. Doctors, nurses, dentists and so on are all only human and when you add this fallibility to the fact that the systems employed can be flawed it’s a sad truth that mistakes will happen.
The NHS has a complaints procedure in place for patients who feel they have been poorly treated in hospital. In fact, in most cases it is recommended to go through this procedure before you make a compensation claim. Under the NHS consitution, your rights when making a complaint are:
If you’ve been mistreated or neglected by a hospital then it may go on to have a drastic effect upon the quality of your life. In technical terms, ‘neglect’ consists of the treatment you receive falling below the standard you might reasonably expect – in human terms it means you’ve been let down by the very people you’re depending on the most.
Medical neglect can take many forms, but amongst the most common cases are the following:
Medical negligence doesn’t have to take place within the confines of a hospital. It could occur within a dental clinic, a pharmacy, a small clinic or a GP’s surgery. Anywhere, in short, where the treatment has come up short.
If you feel you’ve been the victim of medical neglect then it’s only fair that you should be able to make a claim for compensation both as recognition of your suffering and as a means of helping you to get back on your feet, physically, psychologically and financially. Taking on people who are experts in their fields will seem daunting, as will facing up to a monolithic structure such as the NHS. Most injury solicitors provide a no win no fee service, which means there are no costly upfront fees.
While it’s true that medical negligence claims are amongst the most complex and lengthy there are, it’s also true that a personal injury solicitor will work by your side every step of the way to ensure that you get the right amount of compensation. The compensation in question will be calculated by taking into account the type and severity of your injury, the time it will take you to recover, the effect upon your ability to work or enjoy a good quality of life, any necessity for long term help and any expenses arising directly from the neglect.
If you think you’ve been let down in this way then call a trained legal adviser on 0800 234 6438. They’ll listen to your situation, which is why it’s vital that you bring them as much information as possible, since they’ll use these facts to decide whether there’s a case to answer. If the legal adviser thinks there is then they’ll pass you on to an expert solicitor, who will fight as long as it takes to win you the compensation which you can use to start putting your life back together.
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