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Personal injury claims
What is a personal injury claim?
A ‘personal injury’ is any injury or illness which was somebody else’s fault. If you’ve been injured due to somebody else’s negligence, or your condition has been made worse, then you could make a personal injury claim.
Making a claim allows you to recover compensation from the negligent party to cover the expenses of your injury and the effect it’s had on your life.
Can you make a claim?
To be able to make a personal injury claim, your injury has to have been somebody else’s fault. However, many people who get in touch with us aren’t sure who was at fault for their injury – in some cases, it can be very difficult for you to tell straight away.
That’s why our advisors are legally trained – they have the experience and expertise to be able to understand who is liable for your injury, so they’ll be able to let you know whether they think you’ll be able to make a successful claim. You can reach us for free on 0800 234 6438, or fill in the contact form at the top of this page.
In the UK, there’s usually a time limit of three years to make a personal injury claim. This starts either from the date the accident happened, or from when your first found out that the injury was caused by the original accident – this is known as the ‘date of knowledge’.
How to start a personal injury claim
Starting a personal injury claim can be a daunting prospect. But we can put you in touch with a highly qualified solicitor, who will be able to guide you through the process step-by-step, and can do most of the hard work for you.
The first step to making a claim is to get in touch with us for free on 0800 234 6438. Talking to us gives you the chance to ask any questions you might have, and it also allows us to understand whether you could make a case. To do this, we’ll need to ask you some questions about your accident and injury – but don’t worry, we’ll never ask anything which isn’t necessary for your claim.
If we think you can make a claim, we’ll put you in touch with the right personal injury solicitor for your case. They’ll speak to you for free, and will make sure you’re happy to go ahead before getting started.
And remember: if you don’t feel ready to start your claim, you don’t have to. We’ll always ask your permission before putting you forward to a solicitor.
Types of claim
We know how shocking it can be to suffer from an injury which wasn’t your fault, especially if you’re faced with a long recovery time or permanent symptoms. Accidents can happen at almost any time, which is why we can help you make a claim for lots of different types of accident.
Accidents at work
If your employer has failed to follow health and safety rules put in place to keep you safe, then they’ve put you at risk. All employers have a ‘duty of care’ to make sure you have the equipment and training you need to be able to carry out your job safely.
Everyone has the right to feel safe at work – so if you’ve suffered an injury while doing your job, you may be feeling frustrated and let down. We can help you make a work injury claim.
Road traffic accidents
The roads can be very dangerous, especially when other drivers are reckless. Drink driving and speeding are just two examples of ways in which other road users can put you at risk. But poorly maintained road surfaces can also cause serious accidents – for example, potholes can cause you to lose control of your vehicle.
If your accident was another road user’s fault, or was caused by the local council or Highway Authority’s failure to maintain the road properly, then you could make a personal injury claim.
Medical negligence claims
GPs, surgeons, doctors and dentists are highly trained professionals. But, unfortunately, mistakes do still happen, and the repercussions on you as a patient can be extremely serious.
If a medical professional has caused you to become injured injury or has made your condition worse due to a poor standard of treatment or a misdiagnosis of your condition, then we could help you make a medical negligence claim.
Slips, trips and falls
Slips, trips and falls might sound minor, but they can cause sprains, fractures and long-lasting damage to the back or joints.
You could make a personal injury claim if your accident was caused by the owner or manager or a public place – such as a bar, restaurant, shop or supermarket.
How much compensation will you receive?
If you’re thinking about making a personal injury claim, you might be wondering how much money you’ll receive, and whether it will be enough to cover the expenses caused by your injury.
Although we’re unable to tell you exactly how much you’ll receive (because no two cases are the same), we can assure you that our solicitors will take all the costs of your injury into consideration. This could include:
- Medical expenses (including private treatment)
- Lost earnings from time off work
- Travel and accommodation costs
- Any alterations made to your home
- Any future impacts on your career or job opportunities
They’ll also make sure you’re covered for the emotional and physical impacts your injury has had, such as the pain it’s caused and the stress and trauma you’ve been through.
For a guideline figure of how much compensation you could be owed, you can visit our compensation calculator.
Building a case for a compensation claim
After suffering from an injury, it can be useful to collect some details as these can help when it comes to making a compensation claim. We know it might not always be possible to do so, especially if your injuries were very severe – so if you don’t haven’t managed to get the details below then don’t worry, we can still help you.
If you can, you should do the following:
- Take down the contact details of any witnesses
- Take photos or videos of the scene of the accident, any injuries to you and any damage to property
- In some cases, you might be able to gain access to CCTV footage of the accident
- Keep a written record of the accident itself and any problems that you face in day to day life going forward. Also write down the details of any expenses caused by your accident, as well as keeping receipts