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Hearing loss claims

No one expects their daily environment or workplace to be the source of a life-changing condition, yet hearing loss remains a prevalent issue across various sectors in the UK. If you or a loved one are experiencing hearing difficulties that you suspect are linked to past or current noise exposure at work, you may be eligible to claim compensation.

Hearing Loss Claims process

Hearing loss might not be the first injury to come to mind when you think of workplace accidents. But work related hearing loss is an incredibly common workplace injury.

Living with a hearing impairment can be very frustrating – it can be difficult for you to communicate with others, which has a knock-on effect on your confidence. And you might find it especially hard when you’re in places with lots of background noise, such as family parties or events. Hearing loss can even lead to depression because of the knock-on effects on your life.

If you’re having difficulty hearing because of the noise levels at a current or previous job, it can feel unfair, especially because the consequences are usually permanent.

So, if you’ve suffered hearing loss and it wasn’t your fault, get in touch with a trained legal advisor for free on 0800 234 6438.

DID YOU KNOW: According to the Health and Safety Executive (HSE), an estimated 17,000 workers were suffering from industrial deafness between 2017/18 and 2019/20.

What causes hearing loss at work?

When our ears are exposed to loud noises, the delicate structure inside the ear can become irreparably damaged, preventing sound from travelling through the ear, or being processed by the brain.

Industrial deafness typically occurs when you work in a noisy workplace for an extended period of time, without suitable protective equipment on your ears, or following noise exposure to an extremely loud, high level of sound, resulting in acoustic trauma.

Hearing loss can happen instantaneously, or it can develop over time.

If you believe you’ve suffered hearing loss at work, and it wasn’t your fault, get in touch with a trained legal advisor for free on 0800 234 6438, to discuss a potential industrial deafness compensation claim.

Industries where workers are susceptible to hearing loss claims

Some industries are more likely to cause industrial deafness (also known as noise-induced hearing loss (NIHL) or occupational deafness) – especially those which include loud machineries such as drills, jackhammers, and pneumatic tools.

This means factory and construction workers are at particularly high risk. High frequency sounds such as through telephone headsets over a long period can also lead to hearing problems. Others at risk also include those in the military, and people working in bars and nightclubs.

If you’re suffering from hearing problems because your employer hasn’t followed health and safety rules to protect you from noise, then you may be able to make a claim.

Even if you developed your hearing loss a long time after you worked in the factory, etc. that caused the problem, you could well be able to claim factory accident compensation.

Get in touch with a trained legal adviser for free on 0800 234 6438; – they’ll be able to let you know whether you have a case.

Industries where employees are frequently exposed to a noisy workplace are more prone to suffer with a hearing problem:

For example:

  • construction
  • manufacturing
  • mining agriculture
  • transport
  • music
  • events

Types of noise induced hearing loss

Whether your hearing loss is minor or serious, it can still be very difficult to live with.

Although hearing loss often doesn’t appear until years after exposure to the loud noise, it can get worse with time. It can also start to emerge very slowly over the years.

The three main types of noise induced hearing loss (NIHL) are:

  • Acoustic shock syndrome: this is either caused by a single loud noise like an explosion, or by continuous exposure to high-frequency sounds and excessive noise
  • Tinnitus: ringing, buzzing or whistling sounds in the ears
  • Occupational deafness: damage to the inner ear which leaves you either partially or completely deaf

Symptoms of industrial deafness

Work related hearing problems can present in several ways including tinnitus, permanent loss of hearing, and temporary loss of hearing.

For example:

  • reduced hearing in one ear or both ears, either temporarily or permanently
  • unable to hear conversations in settings where there is a high level of background noise
  • a constant ringing, whistling or buzzing in one ear or both ears
  • inability to hear the radio or television
  • difficulty hearing high pitch sounds i.e. children talking
  • unable to follow conversations, despite paying to attention to the speaker

If you’ve suffered hearing loss and it wasn’t your fault, get in touch with a trained legal advisor for free on 0800 234 6438.

Employers have a duty to protect your hearing

All employers have a duty of care to keep their employees safe from hearing damage, as set out in the Control of Noise at Work Regulations, 2005.

This states that if the noise levels in your workplace are at 80-85 decibels or higher, then your employer should have taken one or all the measures listed below to avoid your hearing being damaged:

  • Provide ear protection, such as ear defenders or earplugs
  • Give you regular breaks away from the noise
  • Reduce the decibel level if possible

If your employer hasn’t taken any of these steps and you’re left with industrial deafness as a result, then you may be able to make a compensation claim to cover the costs and impact that it’s likely to have had on your life.

If you’ve suffered hearing loss and it wasn’t your fault, get in touch with a trained legal advisor for free on 0800 234 6438.

Can I still claim if my employer has gone out of business?

It often takes a long time for industrial deafness to develop, so there’s a risk that your old employer might now have gone out of business.

If this applies to you, don’t worry – it’s likely your solicitor can still help. They will usually be able to trace your ex-employer’s insurers, and your compensation will then be paid by them.

Making a hearing loss claim using no win no fee*

You can make your claim for industrial deafness on a no win no fee basis which means if you don’t win, you don’t have to pay any money.

When you speak to your solicitor, they’ll be able to let you know whether they think your hearing loss compensation claim will be successful. And if you don’t win your compensation claim, their no win no fee promise means that you won’t have to pay the anything.

With no win no fee, there aren’t any upfront charges or hidden costs either. If you do win your case, your personal injury solicitor will charge you a ‘success fee’ as a percentage of the compensation you receive, but this will only take up a maximum of 25% – so you’ll still get to keep most of it.

What is the time limit for claiming industrial deafness compensation?

Like other personal injury claims, there is a 3 year time limit for how long you have to submit compensation claims.

However, that doesn’t mean these time limits are set in stone. Hearing loss might not occur until years after the event, or years after you left the noisy workplace. Fear not.

If you notice you’re starting to lose your hearing and you visit a doctor and they attribute your hearing loss to your job, you will have 3 years from the date of your diagnosis to potentially claim compensation.

How much compensation could I get for my hearing loss claim?

The amount of compensation you receive for industrial deafness will depend on how bad your hearing loss is, your prognosis and the impact it’s having on your life.

Under the formal ‘Judicial College Guidelines’ on compensation amounts, for example, if you’ve suffered severe tinnitus or hearing loss, you could be compensated up to almost £43,000, while minor hearing loss and cases of occasional tinnitus may be worth around £11,800.

You’ll also be able to claim compensation for any specific expenses that have been caused by your hearing loss, such as hearing aids, electronic devices and adapted telephones. Your solicitor will find out as much as possible so they can make sure you’re fully covered for the expenses and impact hearing loss has had.

You can also try our compensation calculator which estimates the amount of compensation you might receive based on your answers to some simple questions.

Estimated hearing loss and industrial deafness compensation amounts

The following table shows different compensation estimates based on your injuries. Please remember these are general amounts only:

Hearing Loss Compensation Claims Table

Industrial deafness claims process

Making a compensation claim can seem daunting, but we’ve seen how much of a difference the money can make to people’s lives – both now as well as in the future.

This is because your solicitor will take all the effects of your hearing loss into consideration when putting together your compensation claim, including the impact it’s likely to have on your life moving forward.

This means you’ll be covered for:

  • Any medical treatment you’ve had to pay for, such as tinnitus treatment
  • The costs of special equipment, including hearing aids and batteries, adapted doorbells and telephones
  • Loss of earnings if you’re unable to work or you’ve had to find a lower paying job
  • The emotional impact, as well as any hobbies or social events you’ve missed out on

Your solicitor will look closely into your case to make sure you get the amount of compensation you deserve, so that you can get on with your life with confidence and financial security.

Hearing loss compensation claims through Claims.co.uk

You might be worried about starting an industrial deafness claim, but don’t be. Your injury lawyer will aim to make the process as simple and stress-free as possible.

The first step is to get in contact with a legal adviser for free on 0800 234 6438 to find out whether you can make a claim. It’s important to take steps as soon as possible once you realise what’s caused your hearing loss.

After speaking with an advisor, you might decide you’d like to go ahead with your claim. If you give them your permission, they’ll find the right specialist industrial deafness solicitors for your case and can put you in touch with them straight away.

Your solicitor will be able to do most of the work on your behalf, but they’ll keep you in the loop throughout the process.

How do you prove an industrial deafness claim?

To give you the best chance of winning your industrial deafness claim, your solicitor will need to prove that your employer was negligent and that your hearing loss was a direct result of the type and/or volume of the noise in your workplace at the time.

Specifically, they’ll need to prove that your employer should have foreseen that you could suffer hearing loss due to the conditions, and that you were not properly protected.

If it’s been a long time since you realised that your previous job was probably the cause of your deafness, then it can be helpful to think about any evidence you can gather to prove this.

For example, you might be able to get in touch with old work colleagues who can give evidence about the noise and the lack of protection.

To help to prove this, your solicitor may also be able to arrange an expert assessment from an Audiologist. They’ll test your hearing and will be able decide whether your hearing loss is the result of your age – or of external factors such as a noisy work environment.

When should you make your hearing loss claim?

It’s best to start your industrial deafness claim as soon as you can, because you normally only have three years to start legal proceedings.

However, the reality is that hearing loss can take a long time to show. Because of this, the three-year period starts to run from the date of ‘knowledge’ – this is the date on which you first became aware that your hearing loss was caused by your job.

Don’t worry if you’re not sure about the ‘date of knowledge’, because your solicitor will be able to talk you through it.

For free advice, and to get the ball rolling, you can speak an adviser on 0800 234 6438, or submit your details using the claim form on this page.

How long will the industrial deafness claims process take?

The time your claim takes depends on numerous factors, including the evidence your solicitor gathers and whether the other party is willing to accept the case. The solicitor will argue on your behalf and update you throughout negotiations.

In some cases, the solicitor might advise on court proceedings if neither side can reach an agreement. Naturally, they want to secure maximum hearing loss compensation for you, and the courts might be the best way to get the right payment.

Will I lose my job if I make a hearing loss claim against my employer?

No, you won’t. There are measures in place to ensure your employer can’t fire you. They have a duty of care to workers, and if your employer failed to protect you, then it’s your right to file for compensation.

Also, you don’t need to worry about the claim impacting others, as the insurance company will handle everything.

Other Important Information

*No Win No Fee

  • Although all our cases are handled on a no win no fee basis, other costs could be payable upon solicitors request. These will be fully explained to you before you proceed. Most customers will pay 25% (including VAT) of the compensation they are awarded to their law firm, although this may vary based on individual circumstances. Your solicitor may arrange for insurance to be in place for you to make sure your claim is risk free. Termination fees based on time spent may apply, or in situations such as: lack of cooperation or deliberately misleading our solicitors, or failing to go to any medical or expert examination, or court hearing.
  • *Criminal Injury Claims

  • If you want to make a claim for a criminal injury, you are not required to use the services of a claims management company to pursue the claim. You can submit your claim for free on your own behalf, directly to the Criminal Injury Compensation Authority (England, Wales, and Scotland) or the Criminal Injury Compensation Scheme (Northern Ireland).
About the Author

Nicola Laver LLB

Nicola is a dual qualified journalist and non-practising solicitor. She is a legal journalist, editor and author with more than 20 years' experience writing about the law.

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