The reality of whiplash claims

A survey carried out on behalf of claims.co.uk by YouGov has shown that public perception of whiplash claims varies wildly depending on whether or not they know someone who has suffered a whiplash injury and made a claim. The research shows that people are 15 times more likely to view whiplash claims as honest or reasonable if they know someone who has previously made a claim for whiplash compensation.

These startling figures come soon after the government announced plans to change the way whiplash injury claims are dealt with, making it more difficult for people who have suffered such injuries to make a claim.

John Quail of claims.co.uk commented: “There has undoubtedly been a stigma surrounding ‘compensation culture’ and ‘ambulance chasers’ for a number of years, and the results of this survey show how this has influenced public perception of whiplash claims. The research makes clear that if you know someone who has made a claim – and have an understanding of the real life process – you can see claims for what they are; genuine redress for pain, suffering and hardship”.

British views on whiplash claims

The infographic illustrates how the people of Great Britain feel about whiplash claims:

Whiplash claims survey

Raw YouGov survey data

The table below shows the raw data taken from the YouGov survey, in response to the question, ‘Do you know anyone that has ever claimed/ tried to claim financial compensation for receiving whiplash?’:

  Total
Unweighted base 2147
Base: All GB adults 2147
Yes, I do 37%
No, I don’t 63%

The table below shows the raw data taken from the YouGov survey, in response to the question, ‘You said you knew someone who has claimed/ tried to claim financial compensation for receiving whiplash. If you know more than one person who has done this, please think of the person who has claimed/ tried to claim most recently…

‘Which ONE, if any, of the following words would you use to describe this person’s claim?’

  Total
Unweighted base 775
Base: All GB adults who know someone who claimed/ tried to claim compensation for whiplash 790
Fraudulent 13%
Exaggerated 28%
Honest 34%
Reasonable 21%
Don’t know 4%
Prefer not to say 1%

The table below shows the raw data taken from the YouGov survey, in response to the question, ‘You said you don’t know someone who has claimed/ tried to claim financial compensation for receiving whiplash…

‘In general, which ONE, if any, of the following words do you think describes the majority of claims people make for receiving whiplash?’

  Total
Unweighted base 1372
Base: All GB adults who don’t know someone who claimed/ tried to claim compensation for whiplash 1357
Fraudulent 20%
Exaggerated 44%
Honest 2%
Reasonable 6%
Don’t know 25%
Prefer not to say 2%

The table below shows the raw data taken from the YouGov survey, in response to the question, ‘To what extent do you agree or disagree with the following statement?

‘People should feel safe and if someone else’s negligence has caused them to have an accident or be injured, they are entitled to financial compensation and should be able to claim’

  Total
Unweighted base 2147
Base: All GB adults 2147
Strongly agree 20%
Tend to agree 52%
Neither agree nor disagree 18%
Tend to disagree 7%
Strongly disagree 1%
Don’t know 2%
Net: Agree 72%
Net: Disagree 8%

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How Much Could You Claim?

Does your claim qualify? Get free, no obligation advice!

Or call free on 0800 234 6438

Find out how we handle your details in our privacy policy.